1. When negotiating, ask for twice the amount you need.

 True False

2. In a negotiation your aim is to prevent the other party from saying "No" to you.

 True False

3. A small concession will often relieve the pressure in negotiations and create goodwill.

 True False

4. When negotiating it is usually best to ask the other side to make the first proposal.

 True False

5. When you complain, you should ask the supplier what they are going to do about it.

 True False

6. Successful negotiators don't reveal information about what they are feeling.

 True False

7. Skilled negotiators spend more time planning for a negotiation, than average negotiators.

 True False

8. Successful negotiators use more arguments to persuade the other party.

 True False

9. Skilled negotiators work hard to get items agreed one-by-one.

 True False

10. Skilled negotiators accept to split the difference to settle.

 True False